The company is aware of the global competition prevailing today in this open economy. It also realizes the facts that only quality & economy plays a vital role in marketing the products and that is why it has been a market leader today. Stringent quality control measures are enforced at all stages to achieve near zero defect. These include a wide range of tests such as chemical and ultrasonic tests during various stages of production and vendor inspection. Proactive efforts are directed towards determining customers' requirement and achieving all-round customer satisfaction. A high level of quality consciousness is ensured at all levels. This is primarily achieved through constant monitoring, high attention to complaint resolution, online communication and information exchange at various levels. It is through this commitment to quality that total customer satisfaction is achieved.